OzLED Pre-Order Terms & Conditions

A Pre-order is an item that has not yet come into stock or is yet to re-stock, but you can pre-purchase it to secure your piece.
Pre-orders are particularly important for limited release items, as sometimes we may presell out of an item, so pre-ordering will be the only way to ensure you can buy that item.
Please note that supply quantity is subject to change without notice by the manufacturer/supplier. In such instances, your order quantity may be reduced or cancelled in entirety. 
 
Pre-Order Process:
The item on our website is not in stock which means it has reverted to a pre-order product.
At the time of purchase you were aware the product was a pre-order, there was a wait on the product and you agreed to the terms set out on this Website.
You have viewed the product in person or online and accept the sizing, colour, light output etc.
The approximate lead times are between 2-24 weeks. Pre-order dates are estimates only and subject to change. These changes are beyond our control and due to the discretion of our distributors and the manufacturers.
Once in stock these items may be sold at a higher price and not at the pre order discounted price.
 
Payments
All pre-order items will require payment in full to secure the item.           
 
Cancellation of Pre-Orders
You can cancel your Pre-Order at any time.
To cancel an preorder, please submit a request in writing to sales@ozled.com.au. (You Must include your order number)
 
Release Date
Pre-order dates are estimates only and subject to change. These estimates are based on the best information that we have available at the time. These changes are beyond our control and due to the discretion of our distributors and the manufacturers.
Our release date might differ to the release date from the manufacturer’s website, please consider shipping duration for the products to arrive at our warehouse.
 
Change In Price
If the pre-order item price increases on arrival, we will still honor the price at the time you made your purchase.
However, we do, from time to time, need to increase prices on arrival and those that have not pre-ordered the piece will be subject to that new price when it is made “In Stock” on the website.

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